Manage Alerts

Once you understand how alerts are generated, the next step is learning how to work with them effectively. ADOC provides tools to help you quickly assess, prioritize, and resolve alerts, whether individually or in bulk.

1. Managing Alerts in Bulk

When you need to act on multiple alerts at once, bulk actions streamline the process.

Step	Action	Notes
1	Select alerts	Use the checkboxes next to each alert in the list. To select all visible alerts, use the global checkbox at the top.
2	Choose an action	A bulk action bar appears at the top once alerts are selected.
3	Apply changes	Options include: Change Status (Acknowledge, In Progress, Dismiss), requires a comment for the audit trail. Change Severity (Critical, High, Medium, Low). Assign Alerts to a user for investigation.

Step

Action

Notes

Select alerts

Use the checkboxes next to each alert in the list. To select all visible alerts, use the global checkbox at the top.

Choose an action

A bulk action bar appears at the top once alerts are selected.

Apply changes

Options include:

Change Status (Acknowledge, In Progress, Dismiss), requires a comment for the audit trail.

Change Severity (Critical, High, Medium, Low).

Assign Alerts to a user for investigation.

Bulk actions are useful for clearing large volumes of low-priority alerts, or for assigning related issues to the same owner.

2. Investigating a Single Alert

For critical or recurring issues, you’ll want to drill into the details of a specific alert.

Step	Action	What You’ll See
1	Click the Alert Name in the list	Opens the Alert Details page.
2	Review the Overview tab	Key details: what triggered the alert, execution summary, impacted assets, and related links (e.g., to Pipeline Details).
3	Explore the Lineage tab	Visual graph showing upstream dependencies and downstream impact.
4	Check the History tab	Log of past occurrences, scores, and reasons for closure. Useful for spotting recurring issues.

3. Taking Action on an Alert

At the top of the Alert Details page, the action bar gives you direct controls to manage the alert’s lifecycle:

Action	Purpose	Example
Assign	Delegate ownership to a specific user	Assign a pipeline failure alert to the Data Engineering team
Update Status	Track lifecycle stage	Move from Open → In Progress
Change Severity	Adjust impact level	Downgrade from Critical to Medium after triage
Snooze	Pause notifications temporarily	Silence a recurring alert for 24 hours
Feedback	Mark alert as relevant/irrelevant	Helps ADOC improve recommendations
View Monitor	Jump to the monitor that generated the alert	Go straight to Pipeline Monitor for debugging

4. Monitoring Trends in the Alerts Dashboard

Individual alerts tell you what happened, but the Alerts Dashboard shows you patterns and trends across your entire data environment.

Dashboard Element	Description	Use Case
Summary Metrics	Active vs. total alerts Active vs. total policies	See overall environment health at a glance
Severity Trend	Stacked area chart of alerts over time by severity	Spot spikes in Critical alerts
Status Trend	Alerts over time by status (Open, In Progress, Resolved)	Measure how quickly teams respond and resolve issues
Datasource Breakdown	Bar chart of alerts by datasource, segmented by severity	Identify which systems are most error-prone

The dashboard helps you prioritize effort, for example, focusing first on a datasource generating the highest number of Critical alerts.

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